Terms of use

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Terms of use
Terms of use of shop

 

In online shop www.millano.eu we do our best to ensure that our customers make successful purchases and that comfort and security accompany them.

 

I. Definitions in terms of use

 

Used in these terms of use terms mean:

a. CIVIL CODE - Civil Code Act of 23 April 1964 (Journal of Laws, number 16, position 93 with amendments)

b. SHOP - online shop available at www.millano.eu

c. TERMS OF USE - these terms of use with annexes

d. SELLER - Millano.eu shop, VEGA company with legal seat in Toszek, at Wilkowicka Street 2, 44-180 Toszek (address of main place of running business) and at Leboszowska Street 14D, 44-145 Pilchowice (address of the company) TAXPAYER IDENTIFICATION NUMBER 6312647252, NATIONAL BUSINESS REGISTRY NUMBER: 243064925.

e. CUSTOMER - natural person, who has full capacity to perform acts in law and in cases provided by generally applicable regulations also natural person, who has limited capacity to perform acts in law, legal person and organizational unit without legal personality, to which act of law grants legal capacity, acquiring products through online shop www.millano.eu

f. PARTIES - both parties of contract, it means seller and customer

g. ORDER - declaration of will of customer directly aimed at concluding contract of sale of goods and specifying its essential conditions

h. USER - each entity using online shop

i. ACCOUNT - individual administrative panel of the user available after registration and logging in to online shop www.millano.eu, marked with login and password, used to conclude sales contracts

j. REGISTRATION - non-reccurent activity consisting in creating the account by customer, performed using registration form available on the website of the shop

k.SALES CONTRACT - contract of sale of goods concluded between the seller and the customer through online shop

l. GOODS - every item sold through online shop

m. CONSUMER - natural person acquiring products through online shop www.millano.eu for purposes, which are not directly related to his/her business or professional activity

 

II Preliminary provisions of Terms of use

 

1.Customer can use the shop through devices communicating with internet (computer, tablet, phone), using web browser.

2.Sales contract between the seller and the customer is concluded in Polish language in accordance with applicable provisions of Polish law.

3.Owner and administrator of online shop available at www.millano.eu is VEGA company with its legal seat in Toszek, at Wilkowicka 2 Street, 44-180 Toszek, TAXPAYER IDENTIFICATION NUMBER: 631-264-72-52, NATIONAL BUSINESS REGISTRY NUMBER: 243064925, registered in CEIDG (Central Business Register and Information).

4.Terms of Use define in particular principles of using the www.millano.eu online shop by Users, the way of placing orders and their execution, the right to withdraw from the contract, as well as the principles of complaint procedure.

5.Subject of activity of online shop www.millano.eu is retail and wholesale sales of articles of furnishing and home decorations as well as other goods through internet website.

6.In matters not regulated by these Terms of use relevant legal regulations in force in the territory of the Republic of Poland should be applied, in particular Act of 23 April 1964 - Civil Code (Journal of Laws number 16, position 93 with amendments), Act of 30 May 2014 on consumer rights, Act of 27 July 2002 on special conditions of consumer sales and on amendment of Civil Code (Journal of Laws number 141, position 1176 with amendments), Act of 2 March 2000 on protection of some rights of consumers and responsibility for damage done by dangerous product(Journal of Laws No. 22, item 271 with amendments) and Act of 29 August 1997 on protection of personal data (consolidated text: Journal of Laws of 2002 number 101, position 926 with amendments).

7.Provisions of these Terms of use are not intended to exclude or limit any rights of customer, who is simultaneously consumer within the meaning of provisions of Act of 23 April 1964 - Civil Code (Journal of Laws number 16, position 93 with amendments), to which customer is entitled under mandatory provisions of law. In the case of inconsistency of provisions of these Terms os use and above provisions, these provisions of law have priority.

 

III Registration in online shop

 

1.Registration in online shop www.millano.eu is voluntary and free of charge.

2.In order to register in the shop, the user should fill in the registration form, which is available on website of the shop. In order to fulfill the order, the user should provide the following data:

a. Login in the form of e-mail address with password,

b. First name,

c. Surname,

d. Address,

e. Place with post code

f. Telephone number,

3.If data of User required during registration process changes, User is asked to update it in order to make it compliant with the reality.

4.In the situation, if given data of User required during registration process changes after beginning execution of order, User is requested to inform the shop about it by phone as soon as possible.

 

IV Procedure of placing orders - conclusion of contract of sale

 

1.The customer has the possibility to place orders in the shop 24 hours a day, 7 days a week, 365 days a year.

2.Announcements, advertisements, price lists and other information about goods provided on website of the shop www.millano.eu, in particular their parameters, descriptions and prices are not an offer, but are an incentive to conclude contract, within the meaning of Article 71 of Civil Code.

3.Placing order is an offer within the meaning of Civil Code, submitted to the seller by the customer.

4.Registration and creation of account is not essential condition for placing order in the shop www.millano.eu. The customer can also place order by phone or by sending e-mail. In the case of orders placed by phone or by e-mail, the customer should provide the seller with the data necessary to complete the order.

5.In order to place the order, the Customer should visit the website of the shop, add to the virtual "basket" the product, which he/she intends to buy. Adding product to the "basket" is not equivalent to placing order. Products can be added to or removed from the “basket”.

6.The “basket" allows the customer to manage ordered products and count the value of the order.

7.To complete order, add chosen by You products to the "shopping cart", specify type of shipment and payment method and follow given hints. Message with information in the range o placed order will be automatically sent to the e-mail address provided by the customer.

8.If goods are not available in the warehouse, the seller follows the procedure indicated in passage VI entitled “Execution of delivery”, point 2 and 3 of Terms of use..

9.Ordered goods will be delivered to the address indicated by the customer.

 

V Payment of price

 

1.Payments for goods acquired in the shop by the customer are made with the use of payment tools available in the shop and other payment tools agreed with the seller.

2.All prices shown on the website of the online shop www.millano.eu are given in Polish zlotys and are gross prices, including value added tax (VAT) in the amount resulting from separate regulations. Costs of delivery of the goods to the customer are given separately.

3.The shop enables the customer following forms of payment:

a. Prepayment to bank account by traditional bank transfer or electronic payment system,

b. cash payment at the choice of cash on delivery method,

4.If the customer chooses to make prepayment to account of the seller, the transfer should be made to bank account:

VEGA Marcin Leś

Leboszowska Street 14D, 44-145 Pilchowice

TAXPAYER IDENTIFICATION NUMBER: 631-264-72-52

NATIONAL BUSINESS REGISTRY NUMBER: 243064925

ING BANK Śląski Account Number:

13 1050 1298 1000 0091 3125 5730

title: number of order, first name and surname

5.The Customer purchases the goods and order the service at the prices and costs of delivery in force at the time of placing order. The amount of delivery costs depends on the method of delivery chosen by the customer.

 

VI Delivery of goods

 

1.Delivery occurs to the address indicated by the customer in the order by means of courier company.

2. If the seller is unable to fulfill his obligation, because the goods are not available, he should, after consultation with the customer, notify the customer immediately, but at the latest within thirty days of the conclusion of the contract and refund all the money received from him, if any money was already paid.

3. If the seller is unable to fulfill his obligation, which has features individually ordered by the customer, because of temporary lack of possibility of fulfilling obligation, the seller can, with the consent of the customer, perform substitute obligation, which corresponds to the same quality and intended use and at the same price or remuneration or in any other way agreed between the parties.

4.It is recommended that the customer, who is simultaneously consumer within the meaning of article 221 of Civil Code, checks the condition of the goods, if possible, after delivery of the consignment and in the presence of a representative of the entity performing the delivery, draws up appropriate protocol. Checking the consignment will make it easier and quicker to pursue possible claims against the responsible party in the case of mechanical damage of the consignment arisen during transport. In such cases, it is recommend that the customer contacts the seller, if possible and as soon as possible by phone (605-310-621) or by e-mail (sklep@millano.eu.).

5.The customer, who is not a consumer within the meaning of Article 221 of Civil Code, is obliged to check the status of the goods after delivery and in the presence of representative of the entity performing the delivery. In case of any mechanical damages of the consignment arisen during transport, the customer should draw up protocol of damage and immediately contact the seller by phone: 605-310-621 or by e-mail: sklep@millano.eu.

 

VII Withdrawal from the contract - Return of goods

 

1 Customer, who is simultaneously a consumer and concluded distance contract can withdraw from it without giving any reason by making appropriate statement within 14 (fourteen) days from the date of delivery of the subject of the contract in accordance with the general rules resulting from the regulations concerning conclusion of distance contracts. In order to meet that deadline, it is sufficient to send statement before the expiry of the deadline. The statement can be sent by e-mail to e-mail address: sklep@millano.eu or by post to address: Vega Company, Wilkowicka Street 2, 44-180 Toszek.

2.In the case of withdrawal from the contract, the contract is regarded as not concluded and the consumer shall be absolved from all obligations. It, what the parties provided, should be returned in unchanged state, unless the change was necessary within the limits of ordinary management. The return should be made immediately, not later than within fourteen days.

3.It is recommended that the customer encloses proof of purchase (receipt/VAT invoice). Attaching proof of purchase will speed up and improve the return procedure.

4.Returned goods should be returned by the customer to Vega Company, Wilkowicka Street 2, 44-180 Toszek.

5. The consumer is not entitled to withdraw from distance contract in following cases:

a. concerning audio and visual recordings and data recorded on computer storage carriers after the removal of their original packaging by the consumer;

b. contracts concerning services, for which price or remuneration depends solely on price movements in the financial market;

c. services with properties specified by the consumer in placed by him order or closely related to him/her;

d. services, which, by their nature, can not be returned or the subject matter of which is liable to deteriorate quickly;

e. Supply of the press;

 

VIII Complaint procedure

 

1.In the case of contracts concluded with customers, who are simultaneously consumers within the meaning of Article 221 of Civil Code, the seller is responsible for non-conformity of the goods with the contract in the case of its discovery by the customer within 2 years from the date of delivery. The customer is obliged to notify the seller of the found non-conformity of the goods with the contract within 2 months from the date of finding such non-conformity.

2.Within 14 (fourteen) days the seller will respond to the complaint of the customer and will notify him of the way of further proceedings.

3.In order to facilitate the complaint process, the customer is asked to send, if possible, photos and detailed description of the goods, which are not in conformity with the contract and to attach proof of purchase.

4.If the complaint is considered in favour of the customer, the seller will bring the goods into conformity with the contract in accordance with the request of the customer by repair or replacement with new goods. If replacement or repair would cause significant inconvenience to the customer, the seller will on request of the customer reduce the price or return the full due amount for complaint product as result of the withdrawal from the contract by the customer within 14 (fourteen) days.

5.In the case of contracts concluded with customers, who are not simultaneously consumers within the meaning of Article 221 of Civil Code, on the basis of Article 558 § 1 of Civil Code responsibility of the seller due to the warranty is excluded.

6.In the case of goods covered by the guarantee of the producer, the customer can complain the product possessing defects:

a. by exercising the rights resulting from given guarantee. At the choice of the customer, the customer can report directly to authorized guarantee service or to the seller, who will transfer the goods together with the complaint of the customer to the producer. It is recommended that the customer, in order to exercise his rights resulting from the guarantee, encloses proof of purchase of the goods. Attaching a proof of purchase will speed up and improve the complaint procedure.

b. exercising the rights possessed by the customer, who is simultaneously a consumer within the meaning of Article 221 of Civil Code towards the seller in relation to the non-conformity of goods with the contract.

 

IX Guarantee

 

1.The Seller gives guarantee for the goods sold through online shop in accordance with the information contained in the product data sheet.

 

X Privacy policy

 

1.The online shop available at www.millano.eu, taking care of proper storage of personal data, meets the legal and technical requirements resulting from the provisions of generally applicable law. The online shop operates in accordance with the provisions of the Personal Data Protection Act of 29 August 1997 (Journal of Laws of 2002, No. 101, position 926 with amendments) and Act of 18 July 2002 on the provision of electronic services (Journal of Laws, No. 144, position 1204 with amendments).

2.The administrator of the data obtained through online shop is the owner of the shop.

3.The administrator is entitled to disclose personal data only to authorized entities on the basis of relevant provisions of law.

4.The owner of the shop is obliged to protect personal data provided by the users against loss, destruction, disclosure, access of unauthorized persons or their improper use.

5.The administrator of personal data processes them only for the purpose of fulfilling the contracts concluded through online shop.

6.The user provides his personal data necessary for registration voluntarily.

7.The user has the right to inspect and modify his personal data at any time, as well as to demand their removal from the database. In order to exercise these rights, the user can contact the shop administrator by sending e-mail to the address: sklep@millano.eu or by post to the following address: VEGA Company, Wilkowicka Street 2, 44-180 Toszek.

 

XI Cookies policy

 

1.In order to serve transactions in online shop www.millano.eu, the seller uses cookies.

2.Cookies are text files that are stored by web browser of the user on his computer, allowing the identification of the user and the consolidation of his preferences based on the history of the visited websites.

3.Cookies allow to maintain session of the user without the necessity of reentering login and password on each sub-page.

4.The User can at any time disable the use of cookies in his/her internet browser, what can hinder the use of the Shop.

5.Online shop www.millano.eu uses the following cookies:

fixed, analytical, external.

 

XII Final provisions

 

1.The change of the content of these Terms of use can take place after prior notification of the users of the range of expected changes not later than 14 days before the date of their entry into force. Orders placed during the validity of previous version of Terms of use should be executed in accordance with its provisions. If the user does not agree to make changes to the Terms of use, he/she can remove his/her account.

2.Any disputes arisen between the seller and the customer, who is a consumer within the meaning of Article 221 of Civil Code, should be settled by common court, which has jurisdiction in accordance with the provisions of Code of Civil Procedure.

3.Any disputes arisen between the seller and the customer, who is not a consumer within the meaning of Article 221 of Civil Code should be settled by common court, which has jurisdiction due to legal seat of the shop.

4 Users can contact the seller in following way:

  a. telephone: 605-310-621,

  b. e-mail: sklep@millano.eu

  c. in writing to address: VEGA Company, Wilkowicka Street 2, 44-180 Toszek.

5.Customers can get access to these Terms of use at any time through the link on homepage of online shop www.millano.eu. The Terms of use can be recorded, acquired and reproduced by printing them or by saving them on appropriate data carrier.

6.The name of online shop www.millano.eu and all materials contained in it are the subject to copyright and legal protection. The use and distribution of these materials without the consent of the shop owner is forbidden.

7 These Terms of use are in force from 18 May 2015.